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Refund and Cancellation Policy
Cancellation Policy:
- Our Cancellation Policy is applicable to all bookings at Grand Leroy, Yeshwanthpur. We provide 100% retention for 1 night on FIT bookings with the time period being less than 48 hours.
- We also provide 100% retention for group bookings if it is less than 5 days and 50% retention for 1 night if it is less than 7 days.
- The refund amount for cancellation will be credited to the customer's account within 7 working days.
Payment Terms:
We take advance payments only if the payment is made in favour of Grand Leroy, Yeshwanthpur.
Check-in/Check-out Policy:
- Our check-in/check-out policy states that the check-in of our customers should be at 12:00 PM and the check-out will be at 11:00 AM the next day.
- 50% of the day charges are applied if the customer checks in early or checks out late by a period of more than 3 hours or less than 6 hours.
- 100% of the day charges are applied if the early check-in or late check-out period is more than 6 hours.
Children Policy:
- Our Children Policy states that a total of 2 children below 5 years of age per room are allowed for free.
- All the children between 6-12 years of age are charged as per our hotel policy.
- All the children above 12 years of age are charged as per the charges of an adult/extra person in a room.